Via Mick Phythian, I’ve just seen this (shorter version: people don’t use interactive services because it undervalues their time, ‘valuing it at zero’- face-to-face is a more reliable ideal, and the utility calculation has to be positive before people will take online options. If buying something online saves you £20 then you may take the [...]
Posts Tagged ‘Usability’
Usability, council websites and the obligation to promote democracy
It seems that The Electoral Commission have decided that it is a basic human right for us to have ballot papers that make sense to us. Usability – not just regulatory box-ticking is, it seems the key here (I posted on ballot design here a while ago) Measuring usability may also be the key to [...]
A blog about representative democracy, social media and a conversational politics. How will peer-to-peer communications change local democracy? How is representation changing? 
