Firstly, a big thank-you to everyone who commented on the previous posting here on local data sources.  Aside from the comments, I’ve been given loads of really useful pointers via email and Twitter, some of which I’ll acknowledge here, and some will come in subsequent posts.

But here’s an overarching question to start with: If we’re planning to ask school pupils to find data, tidy it up and find new ways to visualise it, it’s obviously useful to ask; Who this is intended to benefit? I think that answering this question can, in itself, tell us a lot about how participation works. It can help us understanding the negotiation that is needed to get the right sort of broadly-based participation that democratic processes need.

We may have reasons that we want people to engage, but we only get access to their cognitive surplus if we can incentivise people (in this case, school pupils) to play along.

In the next few posts, I’ll be signposting useful data. But why would school pupils manipulate and visualise it in the first place?

The obvious beneficiaries could be the pupils themselves. Are we asking them to pull together information that is practically useful to them or that tells them something that benefits them? It could be something that they learn from or that has some utility for them, or something where the collection and preparation of the data is particularly rewarding?

A number of my respondents here and elsewhere have been saying that this is an opportunity to promote coding for kids and / or to get some useful tools built that could have a practical use for somebody. Simon Burall pointed me to the Code Academy site that provides an addictive step-by-step introduction and to Emma Mulqueeny’s work at The Guardian, including links to the new Coding For Kids wiki. Alternatively, there’s the fairly self-explanatory Apps for Good project.

We’re talking about visualisation here, so there are plenty of educational opportunities around maths or design/technology.

Or would we get away with asking for a more selfless contribution? Are we appealing to a civic and democratic sensibility by asking them to “tell us something interesting and useful that we don’t know using information that is freely / easily available”? Essentially, providing unsolicited social research to the local council and other bodies? I suppose they’d learn something about citizenship and sociology from that, but…

Perhaps we’re asking them to do something voluntary? There are 850 active local voluntary sector bodies in the London Borough of Barnet, many of whom don’t have the resources to do research, publicise their work effectively or get their work more effectively on the map – avoiding duplication of effort and maximising take-up or funding opportunities. Could school pupils help their local voluntary sector somehow by crunching data?

Alternatively, we could be asking them to provide information. They could develop an app of some sort, or – more simply – gather information in a spreadsheet (mobile smartphone + Google Docs forms anyone?) One suggestion that came my way was something around personal safety matched to geographical locations. Noel Hatch suggested ideas around behaviour change – even looking at information from their own social networks.

Simon Burall (again!) pointed me to this deciphermydata site from Gallomanor – a really nice project to crowdsource information about flu from schools. The pupils learn a lot around collecting and using data, and scientists learn a lot about instances of flu in schools.

We could be asking pupils to manually gather local geographical data, information about services or local features, information about education provision or….

That paragraph could go on for a long time.  I can think of lots of things that seem good ideas to me, but I’d be really interested to hear the much better ideas that everyone else has.

A while ago, I posted here giving reasons why I thought it would be a good idea to start involving school pupils in the processing of public data.

There are strong democratic arguments for doing this – ones that aren’t immediately obvious. There are also good ‘transparency’ arguments (but I’d make my usual point here about transparency and democracy not always pulling in the same direction).

Local Ward Atlas data - click to explore it

There are two other reasons why this is worth doing:

1. It’ll be fun to do. School pupils, doing all kinds of things with data that their older neighbours wouldn’t value just for the hell of it. Anyone watching this will learn a lot and probably have a laugh while doing it
2. It will be a good thought experiment for everyone involved. In my experience, most people who work in or with local authorities don’t really understand the potential to do good things here.

I’ve never seen anyone try to pull together a good index of all of the relevant and interesting data that is available within one local authority area with the aim of giving school pupils something to work with, so over the next few weeks, I’ll be doing exactly that.

In this case, I’ll be looking at what data we can find on the area covered by the London Borough of Barnet (I live there, and the council have expressed an interest in this anyway) from a variety of different sources.

I’ll be writing a short article here on each of them outlining what they have and how it could be used, and hopefully sharing a few of them on the London Data Store blog. I should add here that a lot of what follows has resulted from conversations with friends, too numerous to credit here, but I was give a good initial steer by Emer Coleman at the London Data Store who has a strong local authority background.

I’d really welcome your feedback on any of this.

So, my first question; Are there any obvious omissions from this list of sources (below) that I’m going to go to for data that we can use with school pupils at a data-hack event?

• The council themselves – for demographics, expenditure, service provision and take-up, revenue and other relevant data. There is currently a Maps Facts & Figures page on their site, but I think that there could be more ‘machine readable’ data that we could get from them with a bit of help
• The data behind the police crime-mapping services
• The London Data store - loads of information from a wide variety of different subject areas
• The local Primary Care Trust /NHS
• The local voluntary service council

There’s one further area that has been suggested to me. School pupils are likely to be very interested in Children’s issues anyway, and every local authority commissions some research that doesn’t fit into national frameworks. So I’m going to be having a conversation with the Children’s Services office if I get the chance. In addition, any information I can get on schools will be particularly useful for the same reasons.

If my own children are anything to go by, I suspect that they will want to move quickly beyond the data that we provide them with and start creating their own information. There’s a huge wealth of information that children could provide about their local area – data that could be crowd-sourced with a bit of creative thinking.

We will need to ask them – or even encourage them to do the asking. This is, of course, the holy grail of democratic data-use – participation and co-design. But for now, I’d like to explore the limits of the data that adults have provided. At the moment, many adults don’t really understand that a huge variety of data-types + analysis can be very valuable.

We can walk now. Running comes later.

Through the Political Innovation project, I’m helping to promote a meetup tomorrow evening between people who have experience and interests in gaming, and those of us who are very focussed on political issues.

As I’m one of the hosts, I thought it worth dropping a few conversation-starters in the mix. Issues where politicians seem to have reversed themselves into a cul-de-sac. Issues where a game-change could make a difference.

Like most people, I have prejudices as well as arguments – please take all of these examples (listed in no particular order) in this spirit – I’d like to focus on the gamed nature of politics rather than specific evidence on these issues:

• Sentencing policy: Whatever you think to the way we handle criminal sentencing, it seems to be subject to pressures that don’t have much to do with reducing reoffending. Does the tension between evidence-based approaches, newspaper versions of the problem and electoral horizons and timescales resolve itself well? I don’t think so.
• Immigration policy: A similar problem – moral questions of freedom of movement, economic ones around the flexibility of the economy, sociological ones around social capital and the effect upon communities of the kind of churn that flexible economies bring
• As I was writing this, my friend Tim Davies forwarded this post on gaming and climate change (among other issues) from Duncan Green of Oxfam, so that’s another one to add into the mix.
• Then there’s the related question of participatory budgeting and the potential extensions we can apply to the idea? How can choice-games be used to improve efficiency in public management (a friend working at a local PCT said to me recently that he believed that doctors often find it harder to under-prescribe or under-refer patients to hospitals because of the way their work is structured.

Then I’ve a few personal hobby-horses:

• Participation – how do we strike the balance between getting more people involved in policymaking, but balancing the need to ensure that segments of the population aren’t over/under represented, while ensuring that we get the benefit of expertise, experience, creative thinking and the practical input?
• Representation – how do we incentivise politicians to play their role in a more participative democracy with the public interest as their main focus?
• Journalism – (particularly relevant this week): journalists almost have a constitutional role as well – they refer to themselves as the fourth estate often enough. How do we incentivise them to behave like decent intelligent human beings? How do we strike the balance between the need for diversity and pluralism in the provision of news while recognising the fact that the business model has a lot of uncertainty around it? Good journalism is literally worth billions in terms of the value that it adds to the economy – but no-one’s prepared to pick up the bill.

Also, aside from the potential for positive social change, there’s also the question of education – how far does addressing these problems increase or challenge the legitimacy of the structures that exist to tackle them?

Enough already! Here’s a re-run of a Ted talk that I linked to here a while ago – it makes the case for this approach better than I can.

If you’re coming along tomorrow, please try and think of any games that could be changed?

It’s a good question that tells us a lot about some of the bigger issues in local government.

The London Borough of Havering are doing it, and the argument for this is that it will cut printing costs. The good people at one of my favourite blogs We Love Local Government have done some sums:

“…over that four month period, on average, the Council spent £398.48 per month to provide 17 printed copies of the Cabinet Agenda to the Councillors. This, I think, means that in a year the Council could be spending £4383.28 on Cabinet agendas”

So. For the sake of argument, with no bulk discounts, 17 iPads at £400 a pop (the lowest priced option with only WiFi & no 3G – lets assume that there’s one or two WiFi signals available in the Council chamber!) comes to £6,800. The £500 option (with 3G)? No problem – that’s £8500 for 17.

So assuming they don’t all lose or break them, and assuming they can all actually get them to work in the first place, we’re looking at an idea that will be in the black after six months or so.

This also assumes no productivity savings and no efficiency gains. It assumes that there is going to be no positive cultural shift and that using a new medium will add nothing to the capacity of councillors to use a new medium in new ways – to improve their representative skills. I’ve spent long periods of time working with Councillors on their use of online communications tools and the two biggest obstacles we kept hitting were this utilitarian approach to kit and training, and (or course) the outdated rules on use of communications tools for political purposes.

For me, it’s a slam-dunk. Place the order now! However, WLLG still aren’t totally comfortable with the idea and have four observations at the end of the post:

• These tools should never become a perk of being a Councillor. So to ensure they are tools, a business case for why Councillors need them should be put forward that shows how they can be used as tools to further the Councillor’s work.
• Use some procurement sense. As with a contract, work out your options and find the model that offers value for money for the Council.  So would another tablet Computer be able to do the required job, instead of the fancy and fashionable I-pad?
• If the Councillor breaks it, through misuse by them, then they cover the costs. At the end of the day its the Council’s property not theirs.
• This one is not a rule, more a suggestion/question. I’m not sure it would work but could the Council do a similar thing with I-pads that the Cycle to work scheme does? So the Council buys the I-pad and slowly the Councillor buys off the Council, if they want it.  Though I suppose it wouldn’t be tax-free like the cycle scheme.

I’d suggest that this represents a triumph of a grumpy anti-politics that ultimately diminishes the legitimacy of local government itself. It’s a populist starting point that negates so many other important considerations. It’s almost as though we can’t clear our throats without acknowledging the Tax Payers Alliance agenda.

I’m not blaming the good bloggers at WLLG here – it is, after all, endemic. It’s largely unchallenged by any of the main political parties that all claim ownership of the term ‘localism’.

There’s a two way compact between us voters and Councillors (as with all elected representatives): They strive for the highest standards in terms of civic representation (the stuff this blog bores on about all the time) and, in return, we give them a high social status and reasonable compensation to cover the opportunity cost of being a Councillor.

I don’t think either side of this compact is being met – I’d be interested to see how many councillors would be able to write a half-decent A-Level essay on what good representation entails – but I do think it’s time to put a bit of dignity back into local government. Someone has to make the first move.

Where I live, the council is no longer based in a granite monument to municipal values (the Town Hall), it’s on some campus in a part of the borough that’s awkward to get to without a car. I’m sure there’s an excellent business case for this, but there’s no way you can build a case for political decentralisation on the back of an institution that has a purely utilitarian approach to it’s democratic and administrative functions.

Decentralisation doesn’t happen because of some localism agenda that is dreamed up in the the think-tanks of That London. It happens because the core tensions that diminish the legitimacy of local democracy are being addressed. I see no sign of this happening any time soon.

Toby Blume – my co-host of the session on data visualisation at Local Gov Camp (last Saturday in Birmingham) – has posted his observations from the session here. In addition, Nick Booth has been busy with two posts on the subject.

A few standout quotes: Firstly, here’s Nick:

“…there’s a false expectation that visualising data is easy. The JFDI attitude prevalent in other areas of digital tools for local government may have created false expectations on ease of access to visualisation.

Other digital tools in the social web made for publishing content – such as free blog platforms, Twitter, Facebook Pages or sharing video on YouTube – are relatively straightforward to get started with and local authorities are using these tools to great effect already.

But ease of access to tools, having the ability to publish or the skills to find your way around a blog platform doesn’t necessarily mean you can communicate effectively. Also, you can’t learn to write well or communicate with other people by spending an afternoon reading blog posts on the subject. These are skills that take time to build up and are achieved through practice, experimentation and, frankly, well… work or experience.

Making an effective data visualisation of a civic issue or communicating policy ideas visually to help other people understand the issues is an involved process…”

And Toby brings something else to the table here that slightly jars with Nick’s line:

“Data visualisation is very different to policy visualisation – using data presents all sorts of particular issues and challenges, relating to how you collect and manage data, design and communication skills, corporate culture and practice and purpose.

Policy visualisation – that is, presenting policy in a more visual and accessible way – is, I think, simpler to do. It’s about communicating potentially complex information in a friendlier and more inclusive way. It is helpful to bring good quality design skills to the process, but it’s not essential (at least my experience suggests this is the case – given the positive feedback I’ve had, despite being a design novice).

As important as the end product (ie the visualisation) is the deliberative process of exploring the issues and ideas, reflecting different perspectives and ultimately increasing understanding of the issue [my emphasis]. This is consistent with the learning from Visualcamp – that bringing together designers, policy makers and practitioners (or ‘users’) and arming them simply with pieces of paper and pens, the process of developing a visualisation led to a rich and open discussion about the policy in question.”

If there’s an argument here (and to be fair, there probably isn’t), I’m with Toby. This is not about corporate communications – it’s about the process as much as the outcome. It’s also about the small-p politics of the thing, as I outlined in this post on my work-blog the other day. This is something that councils should be wanting more of.

Sure – there’s a place for a really professional description of the problem as a conversation starter – my friends at ThinkPublic do this beautifully.

But it’s not a professional-doing-it-properly vs social-media-bootstrapping opposition here.

It’s the thing that we often forget about what the blogosphere has brought to public life. We focus – understandably – on the noisy activist bloggers who’ve done big game-changing things (Guido / Taxpayers Alliance = anti-politics, Liberal Conspiracy = new convened voice for the left, MyDavidCameron & 38 Degrees = social-media-as-campaign-vehicle, etc). The sociology of the Westminster Village may be different (even worse?) as a result.

But there’s another dimension. The blogosphere – in it’s widest incarnation – is also a low level conversation. It’s another dimension to the conversational politics question that I posted on earlier today. A talking cure in which issues are discussed and (I beleive, but can’t prove) participants rationalise and learn. Bloggers make new contacts and synthesise new ideas more quickly. And (my personal motto), ‘I write because I don’t know what I think until I read what I say.’ (OK, disclosure: that’s Flannery O’Connor’s line).

Getting school pupils to think about what information is available and how it helps them to describe what government is brings us into the realms of co-creation and co-design. We learn thing we didn’t know – and we’re asking people to describe the problem rather than getting unelected people to tell us what the solutions should be.

It’s playful. It’s educational (for all concerned). It’s also less problematic from a democratic point of view.

I’ll conclude here by re-posting the conclusions people drew from the session (they were buried at the back of the slideshow last time) – I think they’re a good roundup.

• Review required skills for LocalGov employment
• Co-ordinate visualisation skills within local government better
• Lower expectations on corporate style – go for authenticity rather than branding
• Encourage people other than formal employees to present information – it’s more authentic – enable and curate rather than ‘just create’
• Make a clearer link between participation and decision making
• Make organisations more permissive in comms terns – making everything go through the corporate filter doesn’t work
• When we inform – say WHY we’re informing
• Curate walk-throughs of how people do good data visualisation – dotgovlabls/skunkworks
• Visual media surgeries!

Someone (not sure who) has set up a Wrangl board on the pros and cons of filming council meetings. Have a look!

I spent Saturday at Local Government Camp in Birmingham – there’ll be at least one post along here shortly based on things I learned there. But this one is here to host the slides I used at the start of the conversation (sorry – Slideshare is being a complete pain today and I can’t embed the slides for some reason):

Along with @tobyblume, I initiated one that was intended to be on data visualisation and how schools could be more effective partners in this. It was based on the idea posted here the other day.

We kicked off the session identifying what visualisation is intended to achieve – at least in democratic terms (the slides – above – are based on this post that I wrote for my business blog) – and in the end we didn’t get much beyond this issue and it’s implications for local government’s corporate culture, but I think that the observations that came out of it were very useful indeed.

The conclusions the group reached can be seen on the final slide. I’d be interested to know if you think that there are any obvious lessons that we missed?

It’s a regular theme of this blog that transparency and open data – while undoubtedly being good things – can often create situations in which democracy is diminished rather than enhanced.

The other day, for example, I posted my misgivings about guerilla webcasting of council meetings. (Shorter version: can result in selective reporting, poorer press coverage and increased power for small heavy-preference pressure groups – boo!)

Looking at it from the point of view of a local authority (particularly the communications team as well as the councillors) transparency and open data seem to have created a situation where the amount of time spent dealing with the angriest local residents goes up.

That the armchair auditors – far from being constructive partners – are non-neutral political activists [this post makes this case in more detail] who are selectively disrupting the aspects of the local authority’s work that they don’t like.

And this can be a good thing – up to a point – but it fundamentally undermines the duty of a democracy to address the concerns of the whole electorate – and not just those with time on their hands.

You could say that Councils only have themselves to blame for this. If information has to be dragged out of them by FOI requests, then only people with time on their hands will do it. If information isn’t attractive to engage with, then only people who have the time to puzzle it through will do it. [Again, this argument is made in more detail here].

If information isn’t made available in a format that allows other websites and forums to consume it, then the only people who will look at it are the lean-forward activists who can trawl the Council’s website. Good, attractive, easy-to-read, well-presented information can – and will – be linked to from Facebook groups, Mumsnet, Netmums, hyperlocal sites and other relevant local forums.

So this brings me to the suggestion: How can we get a lot more of the key information that Local Authorities provide about themselves into an easy-to-understand, easy-to-engage-with, easy-to-share and easy-to-mashup format quickly and easily?

Here’s how. A local authority could engage with the Design/Technology teachers in their local authority area. They could show all of the useful ways that council data can be presented – from the high-end where data is extracted, cleaned-up and poured into a visualisation tool (this Redbridge local business mapping project is very much the poster-child for this kind of thing as far as I can see).

In addition, they could show good examples of how short YouTubed videos, presentations (slideshared or using Prezi, for example) can make more engaging presentations than raw CSV files or PDFs posted on the council website. It doesn’t even need to be that sophisticated.

Every page on a local authority webste could probably be re-written and presented in a more easy-to-engage with way by a user of the service than by a provider. I mean no disrespect to local government Comms people in saying that their audience can probably explain Council services better than the providers of it can – once that audience understands what the services are.

So how about this? Councils can hold a borough-wide competition – facilitated by local schools – for the pupil (or group of pupils) that takes some information that the local authority is willing/obliged to provide and creates a consumable, re-usable artefact that makes it easier and more attractive for the public to understand and enage with the information.

Talking to a few teachers I know, there are a number of ways that this can fit into the curriculum both in terms of design/technology and citizenship.

And if this is a good idea, then I think local authorities will need the following resources to draw upon:

• An outline of which parts of the curriculum this can enhance – essentially something that helps councils sell the idea to local teachers
• A good set of web-pages to look at that have how-to videos/worksheets/presentations/infographics
• A set of suggestions that councils can give to teachers (e.g. “why not get data about which businesses we deal with and put it on a map to encourage is to source more local suppliers?”)
• Guidance and contacts on how to run a local hack-day (it would be reasonable for a council to pay a few good data-visualisation people to facilitate something like this) to bring expertise into the process
• Advice on the practicalities (CRB checks, how do find a venue and organise a hack-day)
• Suggestions on how the motivation/judging can be done and how they can generally nudge-up the quality of the work provided by the schools and their pupils

I’d be interested in seeing if a few people would be interested in pulling together a set of re-usable resources like this that can help councils do borough-wide schools open-data projects. It will be good for the quality of education and – I beleive – result in a broader and more conversational engagement with local citizens.

Is this a suitable idea for an event like Local Gov Camp on Saturday perhaps?

The news that a blogger who filmed a meeting of a local council in Carmarthenshire was arrested for “breaching the peace” raises an interesting question that could have a slightly unfashionable answer.

Flip-cams: The sword of transperency or an engine for selective reporting?

My friend, David Allen Green, writing in the New Statesman has a supplied a detailed trawl of the legal evidence along with some good journalistic legwork to conclude that…

“…Carmarthenshire Council and Dyfed Powys Police have simply acted in an altogether hapless, illiberal, and alarming manner. A person, surely, should not be arrested and detained just for filming a public council meeting, and a council should not be able to prevent someone from doing so in this manner. In my opinion, all the councillors, officials, and police officers involved in this sad sequence of events really should be ashamed of themselves.”

I’m in two minds over whether the flip-cam will improve the quality of local democracy, and I think this highlights some of the tension between liberalism and the good practice of liberal democracy.

On the one hand, all of David’s arguments stand – and then some. Surely a good democracy should remove any barriers that stop people from viewing democratic proceedings? Transparency will result in less corruption, better decisions, a greater sense of participation, and so on.

On the other hand, there are a few snags. Firstly, if individuals are doing this selectively – on issues that they care about, we will naturally expect to see a bias towards issues that small groups of individuals care about. These may be (but not always will be) subjects that effect people who have more time/resources on their hands. If this becomes the main way that Council meetings are covered, it can expose councils to more pressure group politics.

This may be at the expense of the decisions that many of us – people with mild preferences and a need to see policy serve the interests of the whole community – would expect to see from local authorities. I know I trot it out a lot, but the example of a more direct democracy provided by California should be a shocking example to us all.

So, is a balanced view of proceedings going to be distributed by citizen journalists? Or will it inevitably result in selective reporting?

Blogger arrested for filming council meeting http://t.co/4CpUfyN MP and public barred http://t.co/wwwR6Gs who do these ppl think they are?

June 12, 2011 12:16 pm via Twitter for iPhoneReplyRetweetFavorite

@bengoldacre

ben goldacre

Another question: Does this drive up the quality of deliberation (i.e. do Councillors raise their game?) or does it result in either a more guarded approach or, conversely, a more soapboxy style?

We expect councillors to behave in a disinterested way and there must be some parallel here with the jury room: Would juries make better decisions if they were selectively recorded?

Then there’s the question of professional journalism. I know this is a moot point at the moment, given the headlong retreat from half-decent reporting among local newspapers. But we expect pro-journos to cover issues in an even-handed way, catering to mild preferences of a broad audience rather than the narrow views of a deeply interested one.

Will this kind of guerilla coverage drive this kind of reporting out? I posted here a couple of years ago about the negative impact that opening Parliamentary proceedings out had – the conclusion was that newspapers stopped covering it because anyone who was really interested could get the real thing on the radio or (later) TV. Will this apply to local authorities, or are we in a different ballgame with local politics?

In my experience, the answer may be that councils should routinely film all proceedings and index them professionally. This will reduce the scope for selective coverage and allow visitors who follow the links the option to hear all of the points (and the context provided by professional local government officers) to the proceedings. It will also allow people to drop randomly into a council meeting and see a broad range of issues being discussed responsibly (or not).

A firm in Brighton called Public i (declared interest: I’m personally friendly with a few of the team there) have been offering a web-casting service aimed at local authorities for some years – it indexes each speaker which saves you ploughing through whole meetings if you’re only there for a particular reason [random example here].

Surely councils need to pro-actively promote a public awareness of the whole of their work? Given the low interest in local politics, it will make it easier then for local journalists to report procedings and may result in more broad coverage. Unless they do this, we can expect selective reporting to dominate agendas more and more.

My friend Mick Phythian picked up a very useful motto/warning for anyone promoting e-government projects a while ago. To government, your time is worth £Zero – and this is why e-government fails.

A good democracy has to value everyone's time properly (click for pic credit)

This explains why a very sharp idea that Dave Briggs has been working on recently – promoting the notion of ‘Microparticipation’ with a dedicated idea-site here – is so important.

We are, after all, being gently forced to comply with other people’s procedures where it is in their interest to invest in this compulsion (or ‘nudging’ as it is gently put).

This is the whole trajectory of the World Wide Web – from the first release of HTML scripts and early browsers in the early 1990s, through the progressive development of website coding and site-building tools, the burgeoning science of Accessibility, Usability and the ‘Semantic Web’ through to the aggressive mainstreaming that it has undergone in recent years as social media has dragged billions of people into compliance with the web. Social media is a conspiracy to dovetail all of our economic activity with the processes of the organisations that invest in online applications.

By ‘compliance’ I don’t just mean the ‘compliant code’ beloved of good web-designers. I mean our social compliance. We go to our local bank or town hall less often these days – we often go to their website, comply with their security procedures and fill out forms that are convenient for them – as suppliers – so that they can reduce ‘avoidable contact’ and thereby be more efficient.

In theory, this benefits shareholders and ratepayers respectively. But I’m waiting for a conspiracy theorist to start kicking up about this. One could take the view that this quote from the 19th Century Anarchist Pierre-Joseph Proudhon could apply equally to our relationship with corporations today:

“To be governed is to be watched, inspected, spied upon, directed, law-driven, numbered, regulated, enrolled, indoctrinated, preached at, controlled, checked, estimated, valued, censured, commanded, by creatures who have neither the right nor the wisdom nor the virtue to do so.

To be governed is to be at every operation, at every transaction noted, registered, counted, taxed, stamped, measured, numbered, assessed, licensed, authorized, admonished, prevented, forbidden, reformed, corrected, punished.

It is, under pretext of public utility, and in the name of the general interest, to be placed under contribution, drilled, fleeced, exploited, monopolized, extorted from, squeezed, hoaxed, robbed; then, at the slightest resistance, the first word of complaint, to be repressed, fined, vilified, harassed, hunted down, abused, clubbed, disarmed, bound, choked, imprisoned, judged, condemned, shot, deported, sacrificed, sold, betrayed; and to crown all, mocked, ridiculed, derided, outraged, dishonoured.

That is government; that is it’s justice; that is it’s morality.”

OK. That’s all probably a bit OTT. But where it matters, the business logic behind usability is very strong. Make it easy and attractive for people to comply and they are more likely to do so.

But in a democracy, this is a double-edged sword. If an organisation or government ask us for our opinion, or evidence, without it being a low-cost exercise for us, they will get hugely unrepresentative responses. They will get responses from…

• the time rich
• commercial lobbies
• individuals with a vested interest in a particular issue (this can be financial, cultural, ideological or faith-based, for example)

Of course democracies can’t afford to pay the public all of the time (though the use of commercial polling firms and focus groups are a well-established way of consulting the public). Increasingly, we are going to be asked to participate in government.

It is for this reason that it is vital that quick light responses are sought. That people seeking feedback are prepared to invest in ways of going to where the public already are and making it quick and easy to comply with their requests.

Last week, I posted a list of attributes that a good democracy could have – attributes that I beleive would be accepted accross the political spectrum – and ones that most liberal democracies could do a lot better on. Of my original 17 points, eight would be directly served if Microparticipation were to become a mainstream idea (no17 in particular). They are…..

1)      Wider participation in policy formation is a good thing – it increases the public stake in collective decision-making

2)      A more diverse polity reflecting a greater panorama of perspectives can only improve democracy

3)      Decision making should not be dominated by people who have more time or wealth than others

6)      People with a vested interest in particular outcomes should never have the capacity to crowd out people with mild preferences

7)      For deliberation to work, doubt and equivocation must be encouraged – and not crowded out by ‘conviction’

10)   Interest groups are good at achieving their aims at the expense of everybody else. These powers must be counterbalanced

11)   Media owners should have no more influence on policymaking than anyone else. Their abuse of this power should be challenged

17) Broad participation requires investment. Those asking questions have a duty to make it very easy and attractive to answer

There is one other factor here: Democratic deliberation is better when people who are uncertain, disinterested and equivocal can dominate the conversation. I’ve argued it a number of times here before [example]. My own most oft-repeated quote at the moment is from Darwin: “Ignorance more frequently begets confidence than does knowledge.” – and my favourite Wikipedia link is to this page about the Dunning-Kruger effect. (Shorter version: certainty is a bad thing!)