Last week, I posted here on how local councillors are actively discouraged from interacting with the public by the configuration of their office PCs. As I said at the time, this may not be the intention, but it is the outcome. Here, Steph Gray offers a tool that every councillor should run as a diagnostic.
Posts on ‘January 21st, 2009’
Listening in – better than asking for opinions?
They say that eavesdroppers never hear good things about themselves. This may be true, but they probably get a more honest appraisal than the more direct forms of feedback can afford. For me, this raises the question: Should we be asking people what they think about anything? Or should we be encouraging conversations and finding [...]
